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Cloud PLM Support Services

Take managed services to next level by combining end user support and access to a knowledge base

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Trusted by Top customers worldwide

Let us to keep your organization in great shape while you focus on your business

Our team at thrive.gs are experts not only in the administration of the platform but also at ensuring that the system adapts to your changing business needs. We provide high quality US-based admins, with an option to assign a dedicated person.

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Oracle PLM

With our Flexible Support

  • Regression Testing of all core functionality and integrations
  • Managing and deployment of quarterly updates for Development, Test and Production environments
  • Adding, Removing or Updating few Attributes Workflow Adjustment
  • Users/Groups Maintenance
  • ​​Updates to Search, Dashboard or Report
  • ​​Smart Rules/Preferences adjustments
  • Auto-number and List Maintenance
  • Event & Notifications Updates
  • Roles & Privileges
  • Configuring new workflows including Criteria
  • Configuring a New Subclass; including attributes, lists and updates to existing Privileges/Roles
  • Updates to existing security model; addition of new Roles/Privileges and groups but not designing the security for a new Module or a major revamp of Security
  • Notifications
  • Initiation and follow up of customer Oracle Service Requests
  • General usage issues in Oracle Cloud (all modules)
  • Netsuite Integration Support
  • Thrive.gs Product Support

Support coverage

User Administration

User Administration

Data Import and Export

Data Import and Export

Monitoring Oracle Cloud environment (limits, licenses)

Monitoring Oracle Cloud environment (limits, licenses)

Reports and Dashboard Maintenance

Reports and Dashboard Maintenance

Security Model (Profiles, Permission sets, Roles Hierarchy)

Security Model (Profiles, Permission sets, Roles Hierarchy)

Oracle Cloud and desktop tools configurations

Powerful drag-and-drop Page Editor and Theme Settings.
Oracle Cloud and desktop tools configurations

Interface with Oracle Cloud Support

Interface with Oracle Cloud Support

Mass Data Transfer

Mass Data Transfer

Mass Data Transfer

Mass Data Transfer

Integration Monitoring

Integration Monitoring

App Development and Enhancements

App Development and Enhancements

Release Management and Deployment Support

Release Management and Deployment Support

Custom Code Support (Apex, Lightning)

Custom Code Support (Apex, Lightning)

Automations (Workflows, Process builders, Flows)

Automations (Workflows, Process builders, Flows)

Configurations

Configurations

Access to experienced consultants and architects Release Readiness Support

Access to experienced consultants and architects Release Readiness Support

Data Backups and Archival

Data Backups and Archival

Batch jobs, ETL, Scheduled Jobs

Batch jobs, ETL, Scheduled Jobs
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Let us to keep your organization in great shape while you focus on your business.

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